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NiceBookings help

Cancellation & Returns

Cancel orders and request returns through NiceBookings support.

Cancellations

  • You can request cancellation before the order is packed or out for delivery.
  • Open a support ticket with your order ID for the fastest response.

Returns

  • Damaged, missing, or incorrect items should be reported as soon as possible.
  • Perishable grocery items may have limited return windows based on store policy.
  • Approved refunds follow the original payment method or store process.
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